Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
When you visit our website or use our services, we collect certain information to provide you with better investment guidance and educational resources. This includes information you provide directly and data we gather automatically.
- Personal details like name, email address, and phone number when you contact us
- Technical information such as IP address, browser type, and device information
- Usage data about how you navigate our website and which content interests you
- Communication preferences and feedback you share with us
- Educational background and investment experience when relevant to our services
How We Use Your Information
We use the information we collect to enhance your experience with Rolltech Wheel and provide relevant financial education. Your data helps us understand what works best for our Canadian clients.
Specifically, we use your information to respond to inquiries, send educational materials you've requested, improve our website functionality, and ensure our content meets current Canadian financial regulations and standards.
We never sell your personal information to third parties or use it for purposes unrelated to financial education and investment guidance.
Data Protection and Security
Protecting your information is fundamental to how we operate. We've implemented multiple layers of security to safeguard your data both in transit and at rest.
Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls. Only authorized team members can access personal information, and they do so only when necessary for legitimate business purposes.
We also comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets standards for how organizations handle personal information in commercial activities.
Your Rights and Choices
Under Canadian privacy law, you have several important rights regarding your personal information. You can request access to the information we have about you, ask for corrections if something's inaccurate, or request deletion in certain circumstances.
- Request a copy of all personal information we hold about you
- Ask us to correct any inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time
- Lodge a complaint with the Privacy Commissioner of Canada if you have concerns
To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and work with you to address any concerns.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. These small data files allow us to remember your preferences and provide more relevant content.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Our analytics tools help us understand which educational resources are most valuable to our visitors and how we can improve our content to better serve the Canadian investment community.
Information Sharing and Disclosure
We don't share your personal information with outside parties except in specific, limited circumstances that are necessary for our business operations or required by law.
We may share information with trusted service providers who help us operate our website, conduct our business, or serve our users, as long as those parties agree to keep this information confidential. This includes web hosting providers, email service providers, and analytics tools.
If Rolltech Wheel is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, but you'll be notified of any such change.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes.
Generally, we keep contact information and communication records for up to seven years after our last interaction, which aligns with Canadian business record-keeping requirements. Website analytics data is typically retained for 26 months, though we may retain aggregated, non-personal data indefinitely for business intelligence purposes.
When we no longer need your information, we securely delete or destroy it using industry-standard methods to ensure it cannot be recovered or reconstructed.
International Data Transfers
While Rolltech Wheel operates primarily in Canada, some of our service providers may process data outside of Canada. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
Any international transfers comply with PIPEDA requirements and include contractual protections that require the same level of protection for your data that would be provided within Canada.
Updates to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email if we have your contact information, or through a prominent notice on our website.
Minor updates that don't materially affect your rights or how we handle your information may be posted without additional notice. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
Questions About Your Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email us at [email protected]
Call us at +15148081938
Write to us at 1056 Rue Namur, Repentigny, Quebec J5Y 2T7, Canada